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Lonestar Flooring and Cabinets ("we," "our," or "us") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have regarding your information.
We may collect personal information from you in the following ways.
When you request a free estimate, complete a contact form, call our office, or communicate with us regarding a project, you may provide us with personal information such as your name, phone number, email address, and home address.
When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, pages visited, and the date and time of your visit. This information is collected through standard web analytics tools and is used in aggregate form to improve our website's performance and user experience.
The personal information we collect is used for the following purposes: to respond to your inquiries and provide requested estimates, consultations, and services; to schedule and coordinate flooring and cabinet installation projects; to process financing applications in partnership with Hearth Financing, where you have requested this service; to communicate with you regarding your project, including scheduling updates and follow-up service; and to improve our website, services, and customer experience based on aggregate usage data.
We do not use your personal information for unsolicited marketing communications without your consent.
Lonestar Flooring and Cabinets does not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances.
We may share your information with trusted service partners, such as Hearth Financing, strictly for the purpose of facilitating services you have requested. These partners are required to handle your information in a manner consistent with this Privacy Policy.
We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect the rights, property, or safety of Lonestar Flooring and Cabinets, our customers, or the public.
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
We retain your personal information for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, to complete your project, and to comply with our legal obligations. When your information is no longer needed, we will dispose of it in a secure manner.
You have the right to request access to the personal information we hold about you, to request correction of inaccurate information, or to request that we delete your information, subject to any legal obligations we may have to retain it. To exercise any of these rights, please contact us using the information below.
Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect aggregate usage data. You may configure your browser to refuse cookies, though doing so may affect the functionality of certain parts of our website.
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.
We reserve the right to update this Privacy Policy at any time. Changes will be posted to this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
Lonestar Flooring and CabinetsPhone: (281) 364-7788
